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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KGW-Isotherm products

The group "New Technologies" offers for review the products of the plant KGW-Isotherm: dewar vessels, reaction vessels, cryostats, cold traps, cryogenic tanks, heat-proof containers, quenching glasses, cold gas systems, thermal insulation boxes, waste containers, rectification columns
  • Dewar Vessels KGW-Isotherm
    Dewar Vessels
    FxxC, FSxxC, etc.
  • Cryostats KGW-Isotherm
    Cryostats
    LNCxx, LNCxxF, etc.
  • Reaction vessels KGW-Isotherm
    Reaction vessels
    TRGNxx, SCXX, etc.
  • Cold traps KGW-Isotherm
    Cold traps
    Shx, SLxx, etc.
  • Cryogenic tanks KGW-Isotherm
    Cryogenic tanks
    Apollo, Juno, etc.
  • Heat-proof containers KGW-Isotherm
    Heat-proof containers
    ITETxx and others .
  • Quenching glasses KGW-Isotherm
    Quenching glasses
    T/T-GLxx, etc.
  • Cold gas systems KGW-Isotherm
    Cold gas systems
    TGhx and others .
  • NLK devices KGW-Isotherm
    NLK devices
    NLKxx and others .
  • Thermal insulation boxes KGW-Isotherm
    Thermal insulation boxes
    SOVxx and others .
  • Waste containers KGW-Isotherm
    Waste containers
    Exx et al .
  • Rectification columns KGW-Isotherm
    Rectification columns
    Vigreux et al.

NEW TECHNOLOGIES GROUP

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